HCS, Inc. Communication Solutions

Communication Solutions

HCS Healthcare Communication Solutions

HCS Telecor's Health Care Market provides communication systems for the health care industry, including general and critical areas in hospitals, medical clinics, skilled nursing areas, retirement, assisted living, and long-term care facilities. Our health care line meets the growing needs of today's health care environment, providing both effective communication solutions as well as simple-to-use equipment for patients and staff.

Seamless Integration with Wireless Technology

The software allows you to seamlessly integrate the Nurse Courier 3 System and virtually any wireless network onto a single platform. This allows the facility’s wireless devices to receive instant notification and text messaging for calls and events.

Graphical User Interface

Using the software’s easy-to-use Graphical User Interface, you can configure the wireless network to fit the exact needs of the facility. For example, assign Room Stations to wireless devices, customize escalation responses for unanswered calls, or program assignment schedules to automatically be reassigned to accommodate staffing requirements for different times of the day.

The GUI interface offers numerous features, allowing you to monitor and communicate with multiple independent systems on a single point of control.

Management Reporting

Management Software provides central reporting on staff and resident activity in real time. Reports include information such as total calls placed, average call response time, total service requirements, and average staff response time. Such information can then be reviewed by supervisory staff to improve management efficiency and staff productivity.